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Rented a 16' truck and trailer that was dirty and had many problems.

Nov 9 rented from salem oregon and drove to las vegas nv nov 12 of 2018.

It took over an hour to clean the cab of the truck to even feel like you wouldnt catch anything. Cigarette butts and ashes in the tray, trash under seat, and sticky i dont know what everywhere.

The trailer break system was damaged. The dealer said it was his first day and took needle nose to unbend the break release lever and said its all good. But i didnt fully know how bad till on the road and when i dropped it off. Was told at drop off that the truck and trailer should never of been on the road and was put out commission after looking at all my pictures which is over 30 pictures and also looking at the


Since then i have called many time, given 3 different email which i emailed them each with complaint and pictures and not recieved a phone call or email on this matter. The only thing i was told or offered 60.00.

Laurie O



Product or Service Mentioned: Budget Truck Rental Truck Rental.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Nov 29.
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