Truck broke down on the freeway at 9 pm. They did not get a resolution till 2 am.
5 hrs later. They towed my truck to my final destination and towed it away when I was done on the 3rd day of a three day rental. I called them several times to let them know that I have not received my deposit and the response was my account was still open. On day six, instead of processing my refund, I was charged $277 for extra days.
They picked up the truck on day three. It is in their possession. Now I have to wait to get my money back. This is called stealing.
Never ever again.
Reason of review: Problems with payment.
Preferred solution: Let the company propose a solution.