filters
state:
Show
city:
Show
product:
Show
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Horrible experience! Driving from Georgia to Maine with my 72 yr old mother during a tropical storm , rain poured in the drivers side window. After calling roadside assistance, and waiting 1.5 to 2 hour , they told me there was nothing They could do. Had to buy Flex...
Read more
1.0
#1269040
Reply to reviews
Budget Truck Rental - Terrible( review #1257450 )
Budget Truck Rental - Terrible( review #1257450 )
Budget Truck Rental - Terrible( review #1257450 )
Budget Truck Rental - Terrible( review #1257450 )
Two weeks ago I Norma Davis made car reservatiins and truck reservations for my move back to New york from Peachtree Corners Ga. Fontaine the budget clerk was filthy in apperance. The car wash was visible but not working and the 400 lbs AA male was walking around not...
Read more
1.2
#1260794
Reply to reviews
Budget Truck Rental - Truck cancelled day of move
We had a reservation to pick up a 16' truck to move approximately 45 miles. I have an electronic copy of my reservation with the confirmation number. I'm putting a copy of it here, with identifying information for myself and the location I was supposed to pick up from...
Read more
1.0
I didn't like
  • Availability of rental
#1293986
Reply to reviews
WORSE COMPANY. i called this company for my towing truck dolly. first they didn't response, didn't confirm em they are coming or not & didn't explain me how much this cost me. so i was keep trying my self & then i got success & everything was good. then after 3 hours...
Read more
1.0
I didn't like
  • Overcharge
  • Truck condition
  • No management
#1293809
Reply to reviews
Dropped off vehicle with full tank of gas. Location was closed so I locked the car and dropped key into key box. A few days later saw a $100+ charge added to my bill, when I called and asked about it the employee stated he had to put a full tank of gas in on the...
Read more
1.5
#1301736
Reply to reviews
I also had a horrible experience with Budget. I "reserved" a trailer only to find out 2 days before the move that there is no guarantee on availability of any of their equipment. They didn't have anything available until the day that my truck was due. Now I have to...
Read more
2.4
I didn't like
  • Availability of rental
  • Attitudes
#1292818
Reply to reviews
I'm a single mother of 6 children who chose budget to relocate my family to California. We were extremely excited about this trip but because we were given a truck they was not inspected and actually, didn't even have a full tank of gas. The employee that gave it to us...
Read more
1.5
#1256762
Reply to reviews
Show

Budget Truck Rental - Stuck and they don't care

Sitting by the road now for over three hours on a truck that broke 40 miles into our 2025 mile trip. They're sending a mechanic who has no computer to find out why it died and the check engine light came on. No other truck is coming, refuses to give us a different one even though we have a binding contract for a truck that ACTUALLY runs. What a joke!
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1285513
Reply to reviews
Budget Truck Rental - SUCKS
Budget Truck Rental - SUCKS
Budget truck rental isn't even worth the one star. My husband and I rented a 16' truck from them. We picked up the truck in the evening. We were told the truck had unlimited mileage as long as we turned the truck in at the location near the new house. They also said it...
Read more
1.0
I didn't like
  • Lies
  • Customer service
  • Given the runaround
#1201608
Reply to reviews

Contact Budget Truck Rental

Mailing Address:
Avis Budget Group, LLC
6 Sylvan Way
Parsippany, New Jersey 07054
United States
Phone:
(800) 462-8343
More
I made a "reservation" on their online system two weeks prior to my rental date. They called me less than 24 hours before my pickup time to tell me that they did not have a truck for me. I thought it was a joke. Its not like you wake up one morning and decide to rent a...
Read more
#1270443
Reply to reviews