filters
state:
Show
city:
Show
product:
Show
Show

Budget Truck Rental - Stuck and they don't care

Sitting by the road now for over three hours on a truck that broke 40 miles into our 2025 mile trip. They're sending a mechanic who has no computer to find out why it died and the check engine light came on. No other truck is coming, refuses to give us a different one even though we have a binding contract for a truck that ACTUALLY runs. What a joke!
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1285513
Reply to reviews
Show

Budget Truck Rental - Unethical empmoyees

Read below and have a great day
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1276071
Reply to reviews
I made a "reservation" on their online system two weeks prior to my rental date. They called me less than 24 hours before my pickup time to tell me that they did not have a truck for me. I thought it was a joke. Its not like you wake up one morning and decide to rent a...
Read more
#1270443
Reply to reviews
Moved from DC to FL in April. When getting gas in North Carolina, the gas pump wouldn't work. Thinking it was a problem with the pump, I went to another gas station across the street. The truck still wouldn't pump gas so I called roadside assistance. A mechanic called...
Read more
#1270022
Reply to reviews
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Budget Truck Rental - Horrible customer service!
Horrible experience! Driving from Georgia to Maine with my 72 yr old mother during a tropical storm , rain poured in the drivers side window. After calling roadside assistance, and waiting 1.5 to 2 hour , they told me there was nothing They could do. Had to buy Flex...
Read more
1.0
#1269040
Reply to reviews
Really bad experience. I input my pickup and drop off cities. They assigned the drop off to the nearest office they had - which was 165 miles away. Then charged me extra milage for the private of getting the truck back to them. If a company does not have an office near...
Read more
1.0
#1267499
Reply to reviews
Show

Budget Truck Rental - BTR doesn't care nor make proper restitution

Horrible experience with Budget Truck Rental... no brake lights nor rear turn signals. Should have never been given the truck by place on Main Street in Rolesville, NC. Customer care dept not taking care of me, the customer. All they offered me was $40 against a $498.91 charge.
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Rolesville, North Carolina
#1265023
Reply to reviews
Budget Truck Rental - Terrible( review #1257450 )
Budget Truck Rental - Terrible( review #1257450 )
Budget Truck Rental - Terrible( review #1257450 )
Budget Truck Rental - Terrible( review #1257450 )
Two weeks ago I Norma Davis made car reservatiins and truck reservations for my move back to New york from Peachtree Corners Ga. Fontaine the budget clerk was filthy in apperance. The car wash was visible but not working and the 400 lbs AA male was walking around not...
Read more
1.2
#1260794
Reply to reviews
Two weeks ago I Norma Davis made car reservatiins and truck reservations for my move back to New york from Peachtree Corners Ga. Fontaine the budget clerk was filthy in apperance. The car wash was visible but not working and the 400 lbs AA male was walking around not...
Read more
#1257450
Reply to reviews

Contact Budget Truck Rental

Mailing Address:
Avis Budget Group, LLC
6 Sylvan Way
Parsippany, New Jersey 07054
United States
Phone:
(800) 462-8343
More
I'm a single mother of 6 children who chose budget to relocate my family to California. We were extremely excited about this trip but because we were given a truck they was not inspected and actually, didn't even have a full tank of gas. The employee that gave it to us...
Read more
1.5
#1256762
Reply to reviews