Budget Truck Rental - OVER CHARGED TWICE!!!!!
Worst experience ever!!!! Not only did they over charge when we took possesion of the truck but then again a week later!!!
The first time we over looked it because we were in a hurry to get things done and with three kids $13 just doesn't seem like something to waste time on. Then almost a week later we recieved a text alert for a second charge!! I promptly called and was on the phone with someone i could hardly understand. She tried to tell me we were being charged .83 for every mile we had gone over, which was 10 miles.
We had paid for extra miles to begin with!! This should have been .70 a mile which is stated in my contract.. Now they are charging $10 for a drop off fee.. What???
Why?? Not ok and we will be pressing charges and contesting this fraudulent charge..
Reason of review: Problems with payment.
Location: 512 SW 3rd St, Lee's Summit, MO 64063, USA
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