Not resolved

I made a reservation for a truck to do a one way move. After buying 2 plane tickets to Houston, I arrived to find out Budger had no trucks available.

I spoke with 2 representatives Alex and Cesar who did nothing but tell me an inventory manager would call me back. That never happened. I was also told that my reservation was cancelled witnout speaking with me. I asked to speak with manager and was told that they were not available.

I asked for the number to the corporate office and Alex said tney only had a fax number. I will never ever do business this this horrible compamy again, they are unprofessional, uncaring and unreliable.

Product or Service Mentioned: Budget Truck Rental Truck Rental.

Reason of review: Poor customer service.

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