I made a reservation for a truck to do a one way move. After buying 2 plane tickets to Houston, I arrived to find out Budger had no trucks available.
I spoke with 2 representatives Alex and Cesar who did nothing but tell me an inventory manager would call me back. That never happened. I was also told that my reservation was cancelled witnout speaking with me. I asked to speak with manager and was told that they were not available.
I asked for the number to the corporate office and Alex said tney only had a fax number. I will never ever do business this this horrible compamy again, they are unprofessional, uncaring and unreliable.
Product or Service Mentioned: Budget Truck Rental Truck Rental.
Reason of review: Poor customer service.