Product: Budget Truck Rental Manager Clear all filters (0 of 3 reviews match)
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my truck was not at the location I had to drive to another state to pick it up and when I got there the truck was not even there!they moved it without telling us so then we has to drive again to pick it up there. I call and complained to customer service and they were...
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1.0
Product
Budget Truck Rental Manager
I didn't like
  • Rental confirm - no truck available
  • Unorganized
  • No communication
#1093358
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The moving truck department of this company is absolutely awful. I spoke with a supervisor today and she yelled at me when I started to ask a few ordinary questions. I asked about the sizes of the trucks, and explained that I was moving locally. When she heard this,...
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1.5
Product
Budget Truck Rental Manager
I liked
  • Price
I didn't like
  • Rude supervisors
  • Unprofessionalism
  • Given the runaround
#888980
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We had a truck confirmed for pickup in Kissimmee for last January Saturday. Mere 24 hours before pickup - Budget calls us and tells us there are 0 (none, nada, null) trucks available at this location and if we want a truck we have to drive to North Orlando location...
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1.7
Product
Budget Truck Rental Manager
I didn't like
  • Failure to provide alternatives
  • Truck condition
  • Customer relations
#597236
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