Tampa, Florida
0 comments
100% full

I rented a moving truck in good faith that it would be in good running condition.Far from it!

It broke down 3 separate times! Two of the times I was blocking traffic. I called Budget roadside assistance and explained that I was broke down in a dangerous spot. Instead of helping me, I was put on hold for over 25 minutes.

Once they finally picked up I re-explained the situation and they put me on hold again. I finally had to call 911 the first time, then my own tow truck and pay for my own tow out of pocket the second time. The 3rd time, it broke down in my new apartment complex and I had to have it towed to my storage unit. I had my movers ready, then the Budget tow company called and cancelled on me and wanted to re-schedule for later in the afternoon.

The movers, who I paid, had to leave and go to their next call. I have all the receipts for my out-of-pocket tow's, movers, taxis, etc. Not to mention time lost from work and settling in to my new apartment on time. Was Budget willing to reimburse me?

NO! I've instead had to begin the dispute process with my credit card instead.

Worst company ever.DON'T USE BUDGET!

Review about: Budget Truck Rental Roadside Assistance.

I didn't like: Customer service, Unprofessional, Breach of contract.

Review #716225 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Additional Services
Website
Insurance Quality
Location
Product or Service Quality
Price Affordability
Discounts and Special Offers
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / $1400
Preferred solution Full refund

Had an Experience with Budget Truck Rental?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Rent A Wheel - WHY DID THE MANAGER FROM COME TO MY HOUSE IN LET THE AIR OUT IF MY TIRES Rent A Wheel "I woke up this morning to find my truck like this the manager from Rent A Wheel decided to come by my house late at night and remove the valve..." Read more Green Motion - UNACCEPTABLE- RIP OFF Green Motion "Unacceptable - rip off I hired a Mercedes car from the East Midlands airport branch based in the Hilton Hotel Foyer. It was getting dark when I collected the car..." Read more Green Motion - Never Rent a Car from Greenmotion Green Motion "Two scratches on the car cost 621 euro to repair (see attached pictures). Which is an outrageous amount of money in Poland where I rented the car. I am pretty..." Read more Village Green On Lake St Clair - Village Green on Lake St. Clair: Not so welcoming and friendly Village Green On Lake St Clair "Ms. Conyer here and I'm a current resident. At first I was sold on this complex by Charlie. Yet, when it was time to move in I noticed a plethora..." Read more Comcast - Horrible installation Comcast "I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see..." Read more Sensodyne Toothpaste Made By Glaxosmithkline - Dear GlaxoSmithKline I think your Sensodyne toothpaste may have *** my mouth up royally Sensodyne Toothpaste Made By Glaxosmithkline "I used GlaxoSmithKline Sensodyne 'Repair & Protect' toothpaste for about a year, then a few days ago I woke up with: - burning, swollen lips with lots of tiny white..." Read more Rockauto - Not happy with return policy Rockauto "I ordered a waterpump put it on it lasted two months before it fell apart on the inside,dont know if it caused any other damage. I was told to go..." Read more Etihad Airways - Missing my cabin language Etihad Airways "On May 17th 2017, in EY 271 Fly from chennai - abuthabi,i miss my red safari box type cabin language inside the flight itself, in my cabin language i have..." Read more