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On June 18th, 2016 I was scheduled to move. I had made my reservation for a moving truck about 2 weeks prior and had a confirmation number in hand.

When I arrived I found out that there was not a truck. I made calls to Budget and was told they were sorry there wasn't anything they could do. I am still angry and it has been two weeks. When a person rents a moving truck they need it on the day they requested.

Budget should not take a reservation if they cannot deliver! They also should hire a regional dispatch in Salt Lake who is respectful!

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I didn't like: Unprofessional, Rental confirm - no truck available, No alternatives, Problem solving, Service.

Company wrote 0 public responses to the review from Jul 04, 2016.
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