On June 18th, 2016 I was scheduled to move. I had made my reservation for a moving truck about 2 weeks prior and had a confirmation number in hand.
When I arrived I found out that there was not a truck. I made calls to Budget and was told they were sorry there wasn't anything they could do. I am still angry and it has been two weeks. When a person rents a moving truck they need it on the day they requested.
Budget should not take a reservation if they cannot deliver! They also should hire a regional dispatch in Salt Lake who is respectful!
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
I didn't like: Unprofessional, Rental confirm - no truck available, No alternatives, Problem solving, Service.