Anonymous
map-marker Dickson, Tennessee

Fraud Alert! - Budget Truck Rental - Traveler's Advantage - Shopper's Advantage.

Travelers Advantage is a one stop RIPOFF that is operated by Trilegiant Corporation which runs a number of similar websites such as Auto Advantage, Buyers Advantage, Shoppers Advantage and many more. BEWARE BEWARE Budget Truck Rental claimed we'd get a discount if we enrolled with Traveler's Advantage. We never got the Budget discount, in fact we were over charged by SunCoast RV in Clarksville, TN. We canceled Traveler's Advantage immediately but were continued to be charged by another shell company, Shopper's Advantage. We were told Shopper's Advantage has to be canceled as well but you NEVER even learn about Shopper's Advantage until you see the charge on your credit card statement listed as "SHOPPER AD" When calling you are put on hold for long periods of time, once up to 30 minutes, or transferred to a foreign language recording, or simply disconnected. We finally were given some confirmation numbers for cancellation or refunds but only receive broken promises instead of our money returned.
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Guest

The same thing happened to us!!

Anonymous
map-marker Columbia, Maryland

Budget Moving Trucks Charges for merchandise not included

I ordered a 16 foot moving truck and hand dolly to move furniture. I get to the company that reviews my order and because I'm late to meet the movers, the company confirms a walk around on the truck. I get to the house to load 4 dressers, 3 beds, 4 sofas and a house load of boxes only to find no hand dolly on the truck. I call the office who informs me they will take it off the bill. As to date they have not. I am over 50 years old and not accustomed to heavy work. Then have to drive the truck 6 hours to West Virginia through the rain. The truck was duct taped and leaking into the cab and the furniture was wet and the matresses were destroyed. I called the company and nobody answers the phone to voice my complaint and wrote the company and nobody has responded. My bank statement shows them taking the money for the hand dolly and the 3 day rental for 2 days use and another company's merchandise in the truck.
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