Budget Truck Rental
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Verified Reviewer | Raleigh, North CarolinaMechanically Unsafe Truck Rented
Budget - doesn't keep their word
Budget Truck Rental-Poughkeepsie, NY 12601
Never use Budget Rental trucks or cars!
OK, I now officially take back a lot of the angry comments about Budget. I spoke with their Customer Support, and while I can\'t say the person was the friendliest person I\'ve spoken to, he did arrange for a refund of ~$70. I got the impression that I was not the first to complaint about a bloated bill, because he was pretty quick to offer the refund.
I will not likely use their services again, but at least they worked with me to resolve this dispute.
Budget truck rental
Budget Truck Rental (BHC) is a scam
Avis Budget Group=*** Rental Vehicles
Do NOT use BUDGET TRUCK RENTALS!
Budget Truck Rental
Budget Truck Rental is a scam
BEWARE: Budget Truck Rental is unethical, they will file false claim against you when you return your truck. I rented a truck last year and brought it back in working order - 6 months later I get a call from collections saying that I had damaged the truck by putting gas instead of diesel in it.
I showed proof that I put diesel in (gas station receipt) and they still want me to pay.
This company is shady, their customer service is horrible, and they are incredibly unethical. Stay as far away from this company as you can, what they are doing is illegal.
Budget Rental company & PHH Arval DO NOT DO BUSINESS WITH these companies
TRIP FROM *** and all due to Budget
Budget Truck Roadside & Cust. Svc. Worthless
On a move from Salt Lake City to Houston, our Budget Truck broke down outside of Shiprock NM. We waited 4 hours in the middle of the desert for Roadside to send us a technician. We finally made it to a hotel that night but then had to wait 2 days for a new truck. The next truck had a bad alternator and broke down around noon the next day. Well, it didn't exactly break down, but it lost power and barely made it to a repair shop. The shop was ill-equipped to help us, as Budget had not done their research prior to sending us there. The guy charged our battery and we barely made it to Albuquerque NM where a full shop replaced the alternator. We lost another day. The fixed alternator was all we needed to make it to Houston.
After a few days, I called Budget to see about a refund and a reimbursement for the 2.5 days of lost travel. They said the rental agreement was still open, so we couldn't do anything. After many more calls and weeks later, they finally got the agreement closed out. I fought with them about reimbursement for expenses incurred while we were stranded. It took sending a written letter to Customer Service, copied to the Executive Offices of the Avis Budget group before I got a satisfactory response.
I'm satisfied that the Executive Office was able to finally help me, but still very perturbed that their incompetent customer service would do very little to help me. Needless to say, my next truck rental will be Uhaul.
Budget truck rental
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UMMM??... TAKE A LOOK AT EVERYTHING THAT SURROUNDS US.
IS MADE SOMEWHERE ELSE. ESPECIALLY IN CHINA.