Budget Truck Rental
Reviews and Complaints
Budget Truck Rental Claim Review
Absolutely the worst *** experience .
Preferred solution: Full refund
Budget Truck stranded. Hope I get reimbursement for money spent and time lost.
Thank you for your post. I am also in a similar situation- yesterday, budget truck transmission blew only 2-3 hours in, in the afternoon.
Waited 2 hrs for technician to tell me I needed to find a hotel ($70+, not to mention already having a hotel reservation and not being able to cancel). Hours ago this morning they call and tell me they'll keep me 'updated' to switch trucks. Have to check out at 11am and who knows how long I'll be waiting. Still got 500 miles to go...
Oofta meda..
As I'm typing, I am told another truck will be here in about 2 1/2 hours. Then we'll have to haul everything into the new truck.
(Sigh). The customer assistance people were nice and friendly, but I am worried about the reimbursement most of all.
Thanks for the letter tip.
Failure to Provide Service
- Unprofessional
Preferred solution: Let the company propose a solution
Promised Truck Not Available, Last Minute Notification
- Rude treatment on the phone
- Getting runaround from hq local
- Being lied to about availability
Budget Truck Rental- not going the extra mile.
- Price
- Service
- Problem solving
Preferred solution: Let the company propose a solution
WORST CUSTOMER SERVICE/ THEY LIE ABOUT QUOTED RATES!
Preferred solution: Full refund
Left in a lurch by Budget Truck Rental
BUDGET LIARS HAD NO TRUCKS AVAILABLE
Preferred solution: Let the company propose a solution
Added Towing charge. $525 for 4 miles!!!
Preferred solution: Price reduction
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Verified ReviewerBudget truck rental
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaBudget Truck Rental - Truck Rental Review from Charlotte, North Carolina
Budget incapable of supplying trucks
Preferred solution: Let the company propose a solution
Rent Truck from Philadelphia area to Washington DC
Never trust them!
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