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They gave us a truck with less than a thousand miles on it, and it broke down twice with two unrelated issues while my family and I were moving across the country with everything we own. Rather than immediately provide a new truck, they left us stranded literally 100...
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1.2
#1062366
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I reserved on line. Went to pick up truck. It was 11:30 on a Sunday. The location would close at noon. There was only a lot, and there were about a dozen Budget trucks there. I had reserved a 12 footer, and there five or six of them on the lot. There was nobody there....
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#1053475
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I don't normally waste my time giving reviews, good or bad but when you have a horrible experience with a company that can do this to others, people should spread the word so you can avoid this terrible mistake and choose another rental company! This company isn't...
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1.0
I didn't like
  • Rental confirm - no truck available
#1027023
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Budget Truck Rental - STAY AWAY - FRAUDULENT CHARGES

Budget Truck Rental
#1054227
1.0
Miami Budget Rental Trucks requires renter to take their insurance at time of rental. Trucks contain pre-existing damages and company fraudently bills renter for these pre-existing damages that their required insurance does NOT COVER. TOTAL SCAM. STAY AWAY FROM BUDGET RENTAL
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Budget Truck Rental - Hole in truck mattress & box spring soakec

Budget Truck Rental
#1040577
5.0
I rented a 16" Truck on April 24 2017 from BrownRd Storage, Brown Rd. Hephzibah GA. (706) 5929668 at 9 a.m. on reaching my destination and unloading the last ( mattress& box spring were soaking wet. Yes it rained that day. A Hole was found back truck.
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Budget Truck Rental Customer Care Review

Budget Truck Rental
#1002858
Hate the dam service I return the truck and they still keep my deposited now they close and not open on Sunday I will never do any services with budget truck rental
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Budget Truck Rental Truck Rental Review

Budget Truck Rental
#985486
1.6
I reserved 2 , 24' trucks, the agent booked 1, 26', called to change it, to 2,24' the agent booked 1, 16 foot, . Went to the pick up location in Fort Lee nj, was told they don't have 24' and don't do 1 way with trucks that siz. Tried hakensack nj, 4 days and no one answered the phone. This can't be a real business.
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I rented a moving truck for a one way from FL to NJ and 4 hours into the drive we notice a banging sound and cold air coming into the driver cabin. We decide to pull over and call road side assistance and waited 4 hours for a mechanic to come out and inspect the truck....
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1.0
#1016867
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Rented 2 trucks for a move to Florida. Check engine lights were on when we picked them up and we were told, "Go ahead...ignore the light." One had no air conditioning but made it the 650 miles. Second broke down 5 hours into the trip and my daughter was stuck for 30...
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1.0
I didn't like
  • Rude supervisors
  • Unethical business practice
  • Entire experience
#1014766
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Ok gotta complain; Budget truck rentals is the WORST! Thought I saw the last of these people when the truck we rented BROKE DOWN 50 miles outside our destination in Boise. We waited 2 hours for a mechanic to come out and check the truck and THEN had to wait another 2...
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1.0
I didn't like
  • See note
#981833
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I made a reservation on Monday to rent a truck for Saturday. Saturday morning came and no truck on the lot. No one called me. The manager tried calling Budget for assistance. He kept getting put on hold and disconnected. We are moving and have people coming to help. I...
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1.3
#971397
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I made an online reservation for a moving truck three weeks before the move. I got the confirmation and the reminder emails. Showed up to pick up the reserved truck and THEY HAD NO TRUCKS. They had no knowledge of the reservation and didn't seem to care that we had a...
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1.3
#970050
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I rented a 16' truck and car carrier from Budget 10/7/16 to go one way from Louisiana to Colorado. I had a 20% coupon, ordered online as required, but was not able to input the coupon code in the code spot on the order form. The letters and numbers simply did not...
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1.8
I liked
  • Gill lopez went above and beyond to help
I didn't like
  • Vehicle quality was dangerous
  • Failure to provide alternatives
  • Rude customer service
#950386
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I rented a 16ft truck with car trailer to go from Ocala Florida to Richmond Virginia for October 27, 2016. I arrived to pick-up the truck & trailer an the trailer was not even hooked up to the truck and I was told I would have to do it myself. I told the agent that is...
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2.8
I liked
  • Price
I didn't like
  • Cleniness
  • Service provided
#946992
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