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I just completed a cross-country move. I spent months planning and preparing so that it would be as stress-free as possible. Unfortunately I used Budget Truck Rental who did everything they could to add as much stress to it as possible. The story starts over a month...
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1.0
#1145210
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I made a reservation for a truck to do a one way move. After buying 2 plane tickets to Houston, I arrived to find out Budger had no trucks available. I spoke with 2 representatives Alex and Cesar who did nothing but tell me an inventory manager would call me back. That...
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#1139265
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DO NOT RENT FROM BUDGET OR THIS OFFICE. Budget neglects to inform you that if you prepay online and return your rental early you will lose all of your money. They claim it is in the terms and conditions but I read what was sent to my email confirming the reservation...
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1.0
#1134639
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Budget Truck Rental - Not working

Budget Truck Rental
#1102359
im trying to add my student discouñt for additional 10% and ive called two non working numbers.. i also need to change the pick up date to saturday instead of friday #180832562196
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Budget Truck Rental - STAY AWAY - FRAUDULENT CHARGES

Budget Truck Rental
#1054227
1.0
Details
Miami Budget Rental Trucks requires renter to take their insurance at time of rental. Trucks contain pre-existing damages and company fraudently bills renter for these pre-existing damages that their required insurance does NOT COVER. TOTAL SCAM. STAY AWAY FROM BUDGET RENTAL
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Budget Truck Rental - Hole in truck mattress & box spring soakec

Budget Truck Rental
#1040577
5.0
Details
I rented a 16" Truck on April 24 2017 from BrownRd Storage, Brown Rd. Hephzibah GA. (706) 5929668 at 9 a.m. on reaching my destination and unloading the last ( mattress& box spring were soaking wet. Yes it rained that day. A Hole was found back truck.
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Budget Truck Rental Customer Care Review

Budget Truck Rental
#1002858
Hate the dam service I return the truck and they still keep my deposited now they close and not open on Sunday I will never do any services with budget truck rental
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If I can rate a 0 I would on 10/19/17 I rented a 1 way travel. My pick up location was at the Melbourne, Fl on Babcock Street. DON’T use them RUN! So call supervisor Ron said there will be a hold placed on my corporate card & I can pay w/my personal card at the drop...
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1.3
#1129633
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I reserved a truck on 9/21/17 for 10/13/17 the day before pick up I get an email that my location for pick up had changed to another one that was far away from where I needed to be. I called trying to get a closer location and the rep had a extremely nasty attitude...
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#1117206
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I felt my safety was in danger yesterday as I turned in a rental truck at 1820 Battleground Ave. , Greensboro NC. The agent at the store called me liar and I literally thought this man was going to hurt me, because I told him I picked up the truck that had 3/4 tank of...
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#1100206
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my truck was not at the location I had to drive to another state to pick it up and when I got there the truck was not even there! they moved it without telling us so then we has to drive again to pick it up there. I call and complained to customer service and they were...
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1.0
I didn't like
  • Unorganized
  • No communication
  • Rental confirm - no truck available
#1093358
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I have been dealing with this overcharged issue, for almost a month. I moved from Indiana to Florida. I made online reservations, almost 2 weeks before I moved. I still have the original email reservations. The day I picked up the truck, the truck rental system was...
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1.5
#1093302
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Budget Truck Rental - Horrible!
Rented a 24 foot truck and a car hauler for a cross country move. Halfway, the car hauler has a blow out. Called 24 hour roadside assistance. Was told there were no teams available. Get the wheel fixed, we will reimburse you. The bearing was bad in the wheel, causing...
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2.1
I didn't like
  • Customer service
#1091256
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Contact Budget Truck Rental

Mailing Address:
Avis Budget Group, LLC
6 Sylvan Way
Parsippany, New Jersey 07054
United States
Phone:
(800) 462-8343
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Budget Truck Rental Products and Services

I will never ever go though Avis/Budget car/moving truck rental or recommend going through them for anyone! Not only did they Lie to us twice but after they told us they would give us a full refund for the inconvenience of being lied too they still took the *** money...
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1.0
I didn't like
  • Unprofessional
  • Customer relations
  • Rude customer service
#1088055
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